Cookies Policy

2. How we may use cookies

Cookies may be used for different purposes depending on the page you visit, the device you use, the services available to you, and the settings you select. Not every cookie will be used on every visit. We aim to use cookies for legitimate website and business purposes, while taking account of privacy, security, and applicable requirements.

Strictly necessary cookies

Strictly necessary cookies support core website functions and may be required for the site to work as intended. They can help with page navigation, secure areas, session management, load balancing, fraud prevention, and maintaining the stability of online services. These cookies generally cannot be switched off through a website preference tool because disabling them may affect essential functions. You may still be able to block them through your browser, although some parts of the website may then be unavailable or may not operate correctly.

Functional and preference cookies

Functional cookies allow the website to remember choices and settings. For example, they may remember language or region preferences, display settings, cookie choices, or information needed to provide a smoother return visit. These cookies are designed to make the website easier to use and may reduce the need to repeat the same selections each time you visit.

Security, integrity, and compliance cookies

Cookies and similar technologies may help us protect the website, accounts, and users from suspicious activity, automated abuse, unauthorised access, and other security risks. They may also help us identify unusual patterns, enforce website rules, support responsible operation of gambling services, and meet legal or regulatory obligations where applicable. Information collected for these purposes may be reviewed with other relevant information when needed to protect the website or comply with applicable requirements.

Analytics and performance cookies

Analytics cookies may help us understand how visitors use the website. They can provide information about pages visited, links selected, general device or browser details, approximate location information, referral sources, loading performance, and interactions with website features. We may use this information to identify technical problems, improve navigation, assess content performance, and make the website more useful. Analytics information is generally considered in an aggregated or pseudonymous form where practical.

Advertising and marketing cookies

Where advertising or marketing tools are used, cookies may help measure campaigns, limit repeated advertisements, understand which content is relevant, or record interactions with promotional material. These technologies may allow a service provider to recognise a browser or device across different websites or services. Marketing cookies will only be used where appropriate consent or another lawful basis is available under applicable requirements. You can manage optional marketing cookies through the available settings or your browser controls.

Communications and support cookies

Some website features may use cookies or similar technologies to support communications, help services, notifications, or other interactive tools. These technologies may remember whether a message has been shown, help maintain a support session, or provide information about how a feature is used. If you choose not to allow these cookies, some optional communication or support features may be limited.

4. Information collected through cookies

Depending on the technology used and your settings, cookie-related information may include an online identifier, device or browser type, operating system, language preference, general location information, pages viewed, links selected, date and time of access, referral information, session activity, and information about how website features are used. Some information may be collected in a form that does not directly identify an individual. Other information may be connected with an account or device where this is necessary for security, functionality, legal compliance, or another permitted purpose.

We may use cookie-related information to operate and improve the website, remember preferences, maintain security, investigate suspicious activity, understand performance, support communications, measure promotional activity, and comply with applicable obligations. We may also share information with service providers that perform functions on our behalf. Such providers may only access or use information as needed to provide their services, subject to appropriate arrangements and applicable requirements.

Some third-party services may process information outside Australia or in a country different from where you are located. Where this occurs, the handling of information will be subject to the relevant provider's terms and privacy practices, as well as any safeguards or requirements that apply. We do not control the privacy practices of independent third parties, so you should review their policies when using a service provided by another organisation.

Cookie duration

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser or when the session ends. Persistent cookies remain on your device for a period set by the cookie or until you delete them. The duration of a cookie depends on its purpose, the provider that places it, your browser settings, and other technical factors. We may review or update cookie use as services change, and a cookie may be removed, replaced, or given a different duration.

Security and privacy

We take reasonable steps to protect information handled through the website. However, no online service, device, browser, or method of transmission can be guaranteed to be completely secure. You should use current browser software, protect your account credentials, avoid sharing login details, and take care when accessing gambling services on shared or public devices. If you use a shared device, remember to sign out and clear browsing information where appropriate.